Where is Smart Dogs Training and Boarding located?
Boarding is in our home in North Plainfield, IL

Training is at your home or ours.

What are your hours?
We board so we can be a little flexible with pick 
ups and drop offs.  We conduct training appointments days, evenings and weekends based on availibility.

What to do and bring for my dog’s first day of boarding?
*Current vaccination records.  Preferably before the first day.                       
*Food.
*Make sure your dog has identifiable tags on its collar.
*Please make sure your dog is groomed or bathed before coming. 
*Please make sure your dog has been cleared of any illness for at least 5 days.

Can I call or email during my dog’s stay to check on him/her?
Absolutely!

 What do dogs do when they board with you?
Your dog will enjoy an array of toys and balls to be silly with, including wading pools
or sprinklers in the warm weather.   We have a home-made obstacle course for any
dog that wants to join us. There are rest areas they can relax in if they have had too much fun before rejoining the pack for more play.   We have dog park visits
available and fun hikes through prairie paths. (depending on the dogs)  Not all dogs would be eligible to go on these day trips.  We are two trainers, husband and wife
and we like to work with the dogs as a group and individually during the day.  We
have go through mixture of manners, dog-tricks and obedience skills with them. 
Our adventures provide a structured and stimulating day for your pooch.  Because no one should exercise for 10-12 hours straight, there are structured rest times for your dog’s good health.

What do I bring for my dog?
Please no more than 2 personal items.  Make sure to put your pet’s name on them with permanent marker. For your pet’s safety, we cannot accept rawhide, pig ears,
or hooves.
We have dog beds, bowls and toys.  Please bring their food.  Many dogs are
sensitive to different dog food and for consistency sake, we like to keep things
as normal as possible.  Bringing your dog’s specific food will ensure his comfort and health.

How big is your home?
Our home is 2700 sq.ft. and the main level is 1200 square feet area and our outside play area is 5,100 square feet.

 
What is your home like?
We provide an array of durable toys for the dogs to play with and chew on.  We
have dog beds to relax on.  The outdoor area has a 6' high wooden fencing, a potty area, and room to run and romp with friends.  In warm weather, we provide wading pools and sprinklers to splash in.  We have an obstacle course to learn and have fun with as well.  We keep it clean and very well taken care of. 

 

How is Smart Dogs Training and Boarding different from other training and boarding facilities?

Smart Dogs Training and Boarding was created with you and your dog's
health, safety and happiness in mind.  This goal is reflected in many ways. 
Smart Dogs Training and Boarding is family-owned and is truly a "home
away from home" for your dog!  Your dog will be loved whether it's for a few days of camp or an overnight stay.  Each dog receives the care and attention that suits its personality, needs and activity level.  No wonder all our furry friends are so excited to come back again and again! 

Your first visit will reveal a wonderful, comfortable, spacious home that is
clean and taken care of.  Most places use mops as their main cleaning tool
which leaves harsh chemicals and dirty water all over the floors and furniture.  We are an environment friendly company that uses those products  Basically, we provide an oasis that is as natural, safe and environmentally friendly as possible.  

These are just a few examples how we go the extra mile!  Come on in to find
out all the ways we are different than every place in town.

 

Why is it important for my dog to be clean and healthy?

All dogs must be clean and in good health, and must not have fleas.  Any pet arriving with fleas / ticks will be bathed and dipped at the owner's expense.
We adhere to strict cleaning procedures to prevent the spread of pests.

Owners will certify that their dogs are in good health and have not been ill
with a communicable condition in the last 30 days. Dogs that have been ill
with a communicable condition in the last 30 days will require a veterinary certificate of health to be admitted or re-admitted. Any dog with diarrhea will
be removed from day camp and will not be able to socialize with the other
dogs until this problem has been resolved (we encourage dogs with diarrhea
to have a fecal float before being re-admitted to day camp). 

What forms must be completed for my dog to stay at Smart Dogs Training and Boarding?

All dogs must have complete, up-to-date vaccination records on file.

How early do I need to make holiday reservations?

Over the holidays we do fill up far in advance, so please do this as soon as possible. A deposit is required to hold any reservation. 

What are the Smart Dogs reservation and cancellation policies?

We take so few dogs a time so when we fill the slots, we have to turn others away.  Reservations are held with a deposit for all overnight stays. For holiday stays, cancellations must be made with no less than 3 weeks notice for a refund. All other cancellations with less than 3 week notice will forfeit their deposit. 

What should I bring for overnight stays?

Food: Please label food with their name and portions (no rawhides/greenies please)

• 
  - Please do not bring water bowls and bedding as we supply them
  - Please label all items with your name and your dog's name
• When can I drop-off and pick-up my dog?
  
  Drop-off & pick-up of your pet must be scheduled.  We go on many walks
  during the day and we need to plan accordingly.  Dogs not picked up by 7pm
  will be boarded overnight, and one extra day of fees will apply.  

Can my pet be bathed or groomed before I pick them up?

Absolutely!  We offer luxury spa services including baths, shampoo & conditioning,  blow dry and brushing, ear cleaning, teeth brushing and more.

Are nametags and collars required?

All dogs must be wearing a collar and name tag upon entry, and must be on a leash.

Do you administer medication?

Yes. Your pet is welcome to bring along medications.  All meds must be in
their original container and must include your dog's name, the name and strength of the medication, written directions including dosage, number of
times per day, how it is to be given, illness to be treated, areas to be treated,
etc. 

What type of risks are involved in doggie play?

Owners understand that supervised off-leash socialization and interaction between our guests is encouraged. Owners also acknowledge that dogs are unpredictable in behavior, and are aware of the risks involved in such play,
and assume all risks.

Are dogs that misbehave given a time-out?

In order to maintain a safe play environment for the dogs, any dog that misbehaves will be given a time-out from the day camp area. 

Do you provide references?

Of course. We have many references and testimonials available.